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Plantscape Maintenance Service
Garden interior’s maintenance
technicians, all of whom carry photo identification, are fully trained in
all aspects of interior plantscaping and pride themselves on being able to
solve most service problems onsite.
A service journal is maintained of
your plantscape inventory, which includes pertinent information about your
plants, as well as details regarding appropriate day and time for access,
water sources, special equipment needed, etc.
FQ&AS
Q:Do we need to water or feed the plants??
A:NO, you just have to enjoy them. Our trained technicians will tend to your
plants on a regular basis.
Q:My plants have a few yellow leaves what should I do?
A:DON’T PANIC. Some yellow leaves from time to time are a normal events of the
growing process. As new leaves are formed older ones will tend to die off.
Your technician will attend to this on her service visit. If there is a
question or concern please contact our help person at 909 381-0206.
Q:I have a VIP visit soon. Can I rearrange my service visit to have the
technician call beforehand?
A:Yes, we can normally accommodate this if you can give us as much notice as
possible.
Q:My offices are being refurbished and I need to move some containers to a
new location, what should I do?
A:The plants were originally chosen to best suit their specific location. We
would ask that you give us a call to arrange for someone to advise on the
best areas for relocation. We can store your plants, if necessary, during
the relocation process.
Q:I have noticed some small black flies around the office that seem to be
coming from the plants. How do I resolve this?
A:Occasionally the small black flies, i.e. gnats, or sometimes called ‘ Sciarid Flies” can find their way into the plant bedding material. They
are active where the top of the bedding material is moist, or in food
debris (for example a discarded apple core). Please alert one of our
technicians to this condition if it exists. We employ safe methods
to remedy this problem.
Q:I think one of my plants has died and I need a replacement as soon as
possible. What should I do?
A:Contact Garden Interiors at 909 381-0206 with your details and we will
arrange a service technician to correct the situation, usually within 24
hours. It is extremely unlikely that you should experience complete plant
demise, although we are dealing with a living product, and it is not
impossible. Factors that may contribute to this are the age of the plant or
the type of plant chosen for the environment, or the timing of the
service. These circumstances are under our control and as such replacement
costs are met by GARDEN INTERIORS.
Other factors such as the addition of fluids, (especially tea, coffee, or
soda) to the soil by others, moving the plant to an unfavorable
environment without consulting GARDEN INTERIORS first, accidental
damage caused by extreme temperature changes are out of the control of
GARDEN INTERIORS and may involve a charge for replacement. Our goal is to
resolve this situation for you as soon as possible, should it ever arise.
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